Products » PDA Solutions
Mobile Data Communication (PDA), Mobile Data Solution, Enables field staff to initiate transactions, send invoices, take payments, record deliverys, book new calls, order parts.
The mobile data solution
Today most remote communication is done by phone and most data transfer by modem connection to a phone line. The latest Personal Digital Assistants (PDA's) are a cross between a mobile phone and a computer.
That makes possible the wireless transfer of data and the direct link of the 2 systems.
While every company will have its own needs and priorities; here are some of the benefits that the PDA solution makes possible:
Before arriving at the client:
Call centre receives enquiry and inputs data
- No need to copy data or contact field staff by phone
Contact and job details downloaded to the PDA's
- You know who you are going to see and why
Special pricing downloaded to the PDA's
- Correct info for each client
GPS* information gives directions to get there
- No more getting lost on the way
Your client can be told your likely arrival time
- No more harassed clients phoning back to check what is happening
* GPS - Global Positioning System
On site:
Relevant information already downloaded
- No need to ring back to office
Extra information available for searching
- Full company database can be quickly searched as necessary
Client can verify the work, orders, delivery and sign for acceptance
- No subsequent dispute on who authorised what
Products or problem areas can be photographed
- Remote assistance for problem solving
Visit results can be immediately uploaded
- Remote offices can immediately see progress
Follow up actions can be agreed with client
- Work schedules immediately updated
Automatic reminders can assist job completion
- Purchase order numbers, parts orders, waste disposal instructions can prevent jobs not being fully completed
After leaving:
Invoices can be immediately raised in your standard accounting system
- Improved cash flow
Invoices automatically carry correct discount and pricing data
- No mistakes in invoicing
Full history of the visit and any transactions recorded on database
- Accurate records available to all relevant departments
Stock file for parts and products updated
- Better management of inventory
Reduced voice communication by mobile phone
- Data transmission costs are significantly less
No errors in data transmission
- Avoids human communication errors
Custom Mobile Services
Custom Handheld Software
- Does your business operate differently or in a unique way?
- Have you got your own business specific forms or processes?
- Do you have a bespoke software system that you would like to ‘mobilise’?
As well as our 'off-the-shelf' products we also offer a custom software service to develop or adapt handheld software to the way you need it to work. Contact us to discuss your requirements.
Mobilise your Office Software
Are you using your own office software or in-house database? We provide integration expertise to help you get mobile with Motivity without the pitfalls.
On Site Implementation and Training Workshops
Do you need assistance implementing your new mobile solution? Whether it's configuring handsets or on-site training workshops for your workforce - we're here to help.